Delivery & Return

Shipping & Delivery

Do You Ship Worldwide?

You bet! We are thrilled to bring happiness to every corner of the globe. Lypsoo has partnered with premium carriers like USPS to ensure reliable delivery to your doorstep, no matter where you are located.

Shipping Times

To ensure you receive the highest quality products at the best prices, we utilize a streamlined global supply chain. Estimated delivery windows are as follows:

  • USA & Canada: 5–8 business days.

  • Europe & Australia: 7–10 business days.

  • Rest of the World: Delivery times may vary based on your local customs processing.

Incorrect Address Policy

Accuracy is key to a smooth delivery! Customers are responsible for providing a correct and complete delivery address.

  • Items will be sent to the exact address provided at checkout.

  • If you notice a mistake, please contact us immediately. We will do our best to update the address before your order is dispatched.

  • Please note that we cannot offer reimbursements for orders delivered to an incorrect address provided by the customer.

Returns & Exchanges

Our Satisfaction Guarantee

Your happiness is our number one priority. If you are not completely satisfied with your purchase, please reach out to us. We believe our customers make our business worth running, and we promise to work with you to resolve any issue through a replacement or a refund.

Return & Exchange Policy

Items may be returned for store credit within 30 days of purchase, provided:

  1. All original tags remain attached.

  2. Items are unworn, unwashed, and in their original condition.

Exchanges:

  • Exchanges must be for products of equal or lesser value.

  • If the requested exchange item is of greater value, or if your requested item is out of stock, we will issue you store credit for the balance.

  • Note: We are unable to process back-orders at this time.

Sale Items:

  • All items purchased at a discounted price are Final Sale. This includes holiday sales, site-wide flash sales, and items purchased using promotional codes. We appreciate your understanding of this policy.

Return Shipping Costs

  • Standard Returns: Customers are responsible for the postage costs associated with returning an item. However, if you are requesting an exchange, we will waive the shipping fee on your new item.

  • Defective or Wrong Items: If you received a defective product or the wrong item, we will provide a prepaid return label upon approval and ship your replacement free of charge.

How Long Does the Process Take?

Please allow 2–3 weeks from the time you ship your item back to us for our team to process your return or exchange. Once completed, you will receive a confirmation email containing your new tracking number or your store credit details.

Have Questions?

We are here to help! Get in touch via our Contact Page or reach out to our 24/7 support team.

Happy Shopping!